6 Replies Latest reply on Sep 17, 2018 1:12 AM by chirag kalra

    Data extracts fail due to operation cancelled error - Tableau Linux Server 2018.2

    chirag kalra

      Hi there,

       

      Since we have upgraded to Tableau Linux Server 2018.2, none of the data extracts that exceeds 2 hours have been completed successfully.

      It keeps failing every time with the same error as seen in the below given image.

       

      Error: com.tableausoftware.nativeapi.dll.TableauCancelException: Operation cancelled.

       

      Tableau has provided few solutions but nothing works in our case, link: Errors "Operation Cancelled." Or "The query time resource limit (7200 seconds) was exceeded" When Refreshing Tableau Onl…

       

      We always used to have data extracts exceeding more than 2 hours on windows server but we never had any such issue.

       

      Need your inputs.

       

      Best

      Chirag