Can you try refreshing one from Tableau Desktop to see how long that takes?
Any big changes to the environment other than Linux? CPU, memory, etc.? Does it run in the same location as the previous version?
Refreshing from Tableau Desktop would take ages as this data source contains 280 million rows.
Regarding changes, we have scaled up the EC2 instance. On windows we have 32 GB ram with m4.2xlarge machine. On linux we have 64 gigs with m5.2xlarge machine. And what do you mean by location, did not get it.
By location, I meant did it move from say an on-premise data center to AWS or some other cloud provider, but I can see that it was in AWS and remains in AWS.
How long did the extracts take prior to this change? What version of Tableau Server were you running previously?
maybe your refresh take so long time and the Tableau Server just close the attempt of finish with success.
Try make sure that the data source isn´t big and can finish the task without error. Maybe put less information in the data source, using filter.
Following up on this one. Let us know how we can help further.
So basically Tableau Server was running out of time limit. We had 7200 seconds of query time limit set by default and now we increased it to 20K seconds.
Since the Data source contains 200+ Million rows, the extract takes around 17000 seconds to finish. Everything is good now.
Thanks for your suggestion