0 Replies Latest reply on Aug 15, 2018 10:10 PM by Ibrahim Yooseff

    Tableau not connecting to hana DB

    Ibrahim Yooseff

      Hi,

      I am trying to connect SAP HANA DB and I am getting below error

      An error occurred while communicating with SAP HANA. The connection to the data source might have been lost. [SAP AG][LIBODBCHDB DLL][HDBODBC] Communication link failure;-10709 Connect failed (connect timeout expired) Unable to connect to the server "10.249.0.50". Check that the server is running and that you have access privileges to the requested database.

      The port 31015 is opened and is anything you need initiate from the network team for HDODBC connection. Our HANA DB is Multi-tenant DB I tried all the option. I am using SYSTEM user do i need add any specific privilege for SYSTEM user. I have installed HANA Client 2

      Your assistance highly appreciated