1 Reply Latest reply on Aug 10, 2018 8:52 AM by Ritesh Bisht

    Can't seem to download data from a dashboard.

    Gilbert Vera

      I got an error while trying to download data from a dashboard.

       

      Is this a common error that happens as I just witnessed this error today.

       

      Tableau Server (Version 10500.18.0305.1200) encountered an error while working with this worksheet.

        • 1. Re: Can't seem to download data from a dashboard.
          Ritesh Bisht

          Hi Gilbert,

           

          Yes looks like a known error. See here --->Tableau Server (Version 8100.14.0510.1702) encountered an error while working with this worksheet.

           

          Suggestion as per above post,

          Hello,

           

          I would recommend opening a support case for this issue.  One possible cause of this is that the port for Tableau Server's Data Server component was changed.  If that is the cause, it can be corrected by following these steps:

           

          1. Download the workbook in which the view is created from Tableau Server.
          2. Open the workbook in Tableau Desktop.
          3. If necessary, create a new connection to the published data source, replacing the old one.
          4. Publish the workbook to Tableau Server.

           

          If this doesn't fix the issue, please submit a support request.

           

           

          Please mark the answer as CORRECT & HELPFUL if it really helped you so that it can help others as well.

           

          Thanks,

          Ritesh

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