10 Replies Latest reply on Aug 23, 2018 9:44 PM by Adam Adam

    Teradata connection issues

    Adam Adam

      Hi,

       

      I am facing issues when trying to publish a Teradata datasource to tableau server, and I am getting the below error:

       

      On tableau desktop while publishing:

      An error occurred while communicating with Tableau Server.

      Unable to connect to the server. Check that the server is running and that you have access privileges to the requested database.

      Error: Unable to connect to this Tableau Server data source.

      Unable to connect to the ODBC Data Source. Check that the necessary drivers are installed and that the connection properties are valid.

      [Teradata][ODBC Teradata Driver] Loading the Teradata ICU Library Failed. Error is: 126

      The driver returned invalid (or failed to return) SQL_DRIVER_ODBC_VER: 03.80

      Unable to connect to the server "datasource_name". Check that the server is running and that you have access privileges to the requested database.

      create.xml

      DataServiceFailure

       

      On tableau server:

       

      The connection to any Teradata connection is failing,

       

      Driver version: 15.10

      Tableau server: 2018.2

       

      Have tried already uninstalling & installing the driver and restarting the server.

       

      Any ides what is causing this issue please?

       

      Thanks