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Hi Mark. No, unfortunately there is not a way to do this at present, because Tableau Online does not make comment data available to you. However, the new version of Tableau Online, 2018.2, does include a new commenting feature where you can "at mention" others in your comment to email them. If that does not solve your needs, I would suggest adding an Idea requesting this data be made available, probably in the REST API.
"At mention" is indeed a good feature, could be a good alternative. Nevertheless it brings a new problem, I guess. Every user on our tableau online can see every other users name - we have to avoid that! Is there a way to guarantee that?