6 Replies Latest reply on Jul 31, 2018 9:37 AM by Jim Dehner

    Help Needed: % Change calculation on a % of Total Calculation

    Samuel Foshay

      Technical question for you all. I want to show the following on the tooltip for the top view.

       

      The top view shows a % of total split for our case volume for our call center. Additionally, I want to show the % change compared to the previous period. For example, if yellow goes from 20% (20/100 cases) to 10% (20/200 cases) of the total I want the tooltip to reflect a -50% change vs. a 0% change. The % change is calculating on the underlying counts, not the % of change.

       

      % change.PNG