1 Reply Latest reply on Aug 10, 2018 12:27 PM by Patrick A Van Der Hyde

    Tableau Online won't connect after 10AY AWS Migration!

    mehul chaudhari

      We have been having issues connecting Tableau Online (live) connection to our SQL Server.

       

      We added the new IP addresses and whitelisted them, as you can see here our firewall is allowing the entry of the connection.

       

      We cannot get it to connect though when we test the connection on tableau online. We have tired everything but as soon 10AY moved to AWS we started having these issues!! I cannot see any other connections coming into the firewall that are being blocked.

       

      Please assist as we've contacted Tableau Support but they are slow at replying.

       

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