8 Replies Latest reply on Jul 26, 2018 10:07 AM by Barata Ribs

    Maps don´t load when published

    Barata Ribs

      Community,

       

      I created a dashboard using a Tableau map, everything works fine, except that when I publish the dashboard the map doesn´t load. I tried multiple times, I checked the box "Include external files", and nothing seems to work.

      What is more curious is that the dashboard miniature in the Tableau Online environment shows the map, but when I click to visualize the dashboard it doesn't load. Check the pictures below.

       

       

      Then when I click the dashboard:

       

       

      Anyone experiencing the same?

      Any thoughts??

       

      Thanks guys!