2 Replies Latest reply on Jul 23, 2018 8:29 AM by Heqing Huang

    Viz in Tooltip Not Displaying in Tableau Server due to Monitor Size

    Heqing Huang

      Hi community,

       

      I have an issue with Viz in Tooltip on Tableau Server. The chart on the dashboard goes across left to right, and the viz in tooltip is about 300px wide. The viz in tooltip displays just fine when users hover over the chart in Tableau Desktop. However, the tooltip is not showing when the bar is near the end of the monitor. See the screenshot below let me know if you have any questions. Thanks!

       

       

      Heqing

       

      Edit: If you have the same issue, upvote the idea in: https://community.tableau.com/ideas/9057

        • 1. Re: Viz in Tooltip Not Displaying in Tableau Server due to Monitor Size
          Sankarmagesh Rajan

          Hi Jeqing

           

          First set range size in dashboard

          like min 1020 and max 625

                min 2400 and max 1320

           

          Change the size of the Viz in Tooltip

          You can manually change the maxwidth and maxheight values to resize the Viz in Tooltip. The default size is 300 by 300 pixels. To change the size, manually replace "300" with another value. If you need to set the value greater than 600 pixels, you might want to reconsider whether the target view is a good candidate for Viz in Tooltip.

          1. In the source sheet, click the Tooltip button in the Marks card to open the Tooltip Editor.
          2. Select the number value for maxwidth and maxheight and type a different value to replace it. For example:<Sheet name="Tooltip: Profit by Sub-Category" maxwidth="500" maxheight="500" filter="<All Fields>">
          3. Click OK

           

          • 2. Re: Viz in Tooltip Not Displaying in Tableau Server due to Monitor Size
            Heqing Huang

            Hi Sankarmagesh,

             

            Thanks for the help! The problem here is not resizing the viz -- it's really about the dynamically move the tooltip window in the server. Thanks for the help!

             

            Heqing