Hi Naledi, any chance you could provide a few links to problematic images?
unfortunately not, as they are images of the staff working at hospitals that we work with, so they are confidential.
I just tried going the route of using shapes instead and an odd thing is happening here too. I downloaded all 48 staff images to the shapes folder. I'm using a MacBook Pro, and when I view the images in the folder through the viewer they all show the right way up. However, when I assign the shapes some of them are rotated again.
In order to get them to show the correct way I need to open them with preview and rotate them away from their correct position and back again. This seems to override any previous rotation applied to them. Now I can show them in the correct orientation. This works for now, as the data is static.
By the way, after the images were recorded, they were first stored in Google Drive and then loaded into Airtable. Could that have an impact on the way the rotation is stored?
Hmmm, I'm kind of stumped. Can you try to replicate the issue with non-confidential images?
I'm stumped. Might need to open a support case with Tableau on this one.
I've seen in the past some similar behaviors with background images displayed upside down in a dashboard.
Not sure if the article below is relevant in your scenario but provide a possible workaround when the images are displayed upside down or reversed.
Hope this help