1 Reply Latest reply on Jul 5, 2018 10:50 PM by patrick.byrne.0

    Can't sent mail to user in report veiw

    Tony LI

      Hi All,

      i have a question about tableau server can't sent mail to user,

      i already setup SMTP (use 139 mail), if report refresh failed, i can recevied email, but can't in view to user

      error meassage as below:


      ubscription Id 13 for User yitkc Subject <5: 553 2f125b31e87465a-818f2 SMTP only, outside user is not allowed on this machine

      java.lang.RuntimeException: Some subscriptions were not sent successfully.

      also, i realdy setup this sent mail addreass(also 139 mail)

      anyone can help me.