6 Replies Latest reply on Jun 19, 2018 10:59 AM by Jim Dehner

    Customer satisfaction survey monthly score average

    Basem Ayad

      I’m working on customer satisfaction survey data and I’m looking for a calculation gives me the average score for each service by month (see the below because I have sensitive data and can not share)if I have a question on the survey to rate from 1 to 5 a specific service how I get the monthly score average. Please note I'm using Tableau 2018.1.

      'Satisfaction Ratings
      May RecordsJune Records
      11588
      25566
      315054
      4210254
      5312311