Thanks for your time to review my Tableau report. I also have changed the formula according to your advise, unfortunately it's still not working.
When I filter 'Complain Filter' = High and 'Date Created' = 01/01/2018 to 15/06/2018, both Number of complain and number of adviser give me blank value. It supposed to be 5 advisers with 25 complains in total. Below is the screen shot.
Could you tell me expected value in particular condition as well?