2 Replies Latest reply on Jun 7, 2018 10:51 AM by Sayed Benaycha

    Contact Center Dashboard - Agents Access

    Sayed Benaycha

      Hello There,

      I developed a Contact Center dashboard that depicts performance at different levels. The Agent Name is one of this dashboard’s dimensions.

      I would like to share it with the agents, but I wanted to restrict access in a way that every agents can view only her/his own figures.

      Is there an easy way to achieve the above requirement? Your assistance is appreciated.

      Thanks,

      Ben