You can use the same version tableau reader and view it.
Use 10.4 tableau reader.
Thanks for your reply. Yes, we would like to use the same version - Tableau Reader 10.4 to view it. Unfortunately, Tableau only makes the newest version of Reader available. This site only provides Tableau Reader 2018-1-1: Tableau Reader
The issue is also reproducible in this newest version of Tableau Reader 2018-1-1.
In our testing, we have Tableau Reader 10.4 for Windows (.exe file), but we have consumers on Mac who are unable to use the .exe file.
Please let me know if I am misunderstanding.
Install tableau reader in your environment and share it with your clients.
They can use it via remote.
If remote not possible then check with tableau support for the issue with 10.4 and 2018.1 workbook.
BI, Aspire Systems (India) Pvt Ltd