As a troubleshooting step I would attempt to make sure the Extract API has been properly installed.
Hope this helps!
Thank you very much for the time.
Yeah i'm pretty sure that i followed all steps.
Here is a picture where we see that i can import the API, but still have the same issue.
What is weird too, is that import error:
And finally, when i run the script from a python shell, i have this error. I showed the traceback maybe it can help you to find the source of the problem:
Thank you again for your time and your help.