5 Replies Latest reply on May 21, 2018 7:14 AM by Sedat Kestepe

    Geocoding folder error after 2018.1 installation on MacOS

    Sedat Kestepe

      Hello,

       

      After installing 2018.1 one of our users' Mac Tableau Desktop is not opened receiving below error:

      "The custom geocoding folder /Applications/Tableau Desktop 2018.1.app/Contents/install/local/data has errors."

      "Show Details" button displays errors like before for a bunch of .tds files:

      "There was a problem connecting to the data source /Applications/Tableau Desktop 2018.1.app/Contents/install/local/data/Airport.tds: Internal Error - An unexpected error occurred and the operation could not be completed."

       

      I have seen such an issue but it has a workaround for Windows and paths for Mac alternative is not given: Error "The custom geocoding folder ... has errors" When Creating Map | Tableau Software

       

      Does anyone have an idea how we can achieve this error?

       

      MacOS Sierra 10.12.6

      PS: Does system language matter?