2 Replies Latest reply on May 16, 2018 6:21 AM by Michael Vail

    Correct thumbnail loads old version of dashboard

    Michael Vail

      I've searched forums but can't find a clear solution for the issue I'm having with Tableau Public.  Hopefully someone can give me some insights on how to properly manager uploads to Public.

       

      The correct version of a dashboard is displayed in the thumbnail.  However, the system initially loads the correct version but switches to an old version of the dashboard.  I can't figure out how to break the connection to the old version of the dashboard.  I have deleted all previous versions of the workbook from my profile, renamed the workbook, renamed the dashboard, and changed the name of the of the file when uploading to Tableau public.   

       

      https://public.tableau.com/views/SampleAAPDashboard/SampleAAPDashboard?:embed=y&:display_count=yes

       

      This is what the dashboard looks like on my desktop and the initial load in Public:

      This is what it looks like after it loads in Public:

      Any suggestions would be appreciated.