2 Replies Latest reply on May 11, 2018 12:08 PM by Suresh Reddy

    Tableau Server Data Source is Not refreshing

    Suresh Reddy

      Hi All,

       

      We are using MS Access database for our reporting and the Access file is in Shared Drive.

      We have created a datasource using this Access file in Shared drive and Published the data source to the server.

      But when the file in shared drive gets update ,the tableau server data source is not getting update.

      I just downloaded the data source from the sever and went to Edit Data Source and checked the 'Edit Connection' its strange that the path is different which is not the Shared Drive path which I have given before publishing to Server.

      The path is: C:/Users/AppData/Local/Temp/Tableau Temp/Data/Metrics.accdb

       

      Path before Publishing: \\abc.xyz.com\share\Metrics.accdb

       

      Path after downloading the data source from server : C:/Users/AppData/Local/Temp/Tableau Temp/Data/Metrics.accdb

       

      Can anyone please let me know why my data source is not refreshing even the file in Shared Drive gets update.

       

      Thanks in Advance.

       

       

      Thanks,

      Suresh.