Can you please provide some dummy data or twbx file so that we can check the issue.
I cannot post the workbook without the live data and I cannot share the live data per company rules. Do you know of any way to use a parameter like a quick filter where only relevant values are displayed in a given scenario?
Try making calculated field that has the field you want in it so it's a copy and it can populate independently to the original.
Or you can make the original a context filter? or you can make the user list a context filter.