3 Replies Latest reply on Jan 22, 2019 2:16 AM by Shariq Mohd

    DataServiceFailure Unable to connect to the server "localhost"...

    Daniel DeVita

      Hi,

       

      I have published data sources to the Tableau Server using Alteryx and the Tableau Data Connector tool for 10.5.  When using Tableau Desktop, I can access the data source by connecting to the Tableau Server without any issue and I was able to successfully build the dashboard and publish the workbook to the Tableau Server (10.5).

       

      However, when users try and access the Tableau Dashboard (or any Dashboard that uses a data source that was published by Alteryx), they receive the following error message:

       

      Unable to connect to the data source.

      Try connecting again.  If the problem persists, disconnect from the data source and contact the data source owner.

       

      <button> Try Again </button>

       

      DataServiceFailure

      Unable to connect to the server "localhost".  Check that the server is running and that you have access privileges to the requested database.

       

      However, when I access the Tableau workbook using my site administrator account, the dashboard works correctly.

       

      Is anyone able to assist?  I can't tell if this is an Alteryx issue or Tableau Issue; or maybe it is as simple as a data source permissions issue?

       

      Regards,

      Daniel