4 Replies Latest reply on May 4, 2018 2:08 PM by Toby Erkson

    Tableau Showing No Data when connected to Live

    kbj3030

      Dear All,

       

      We use a ODBC connection to connect to db (SAS). When we are connecting to ds from Tableau, the connections seems fine(able to connect to DSN's and Sign in successfully) but after connecting , we see only table structure but not the data.

       

      The updated rows are getting retrieved when we change the connection level to Extract.

       

      May I know the reason why its not able to pull the data when it is connected to live.

       

      Steps Checked:

       

      - We see the data in original ds. So, no data issue

      - We checked the DSN configurations and they are good

      - We told the db team to refresh the jobs from their end and that didn't help us

       

      Versions:

      Tableau 10.4.0

      SAS db

       

      Please let me know if you need any details from my end. Thanks!