5 Replies Latest reply on May 6, 2018 10:39 PM by lei.chen.0

    Extract not refreshing on Tableau Server

    Helena March

      Hi, I uploaded a workbook to Tableau Server with an extract of excel file (.xlsm) as data sources embedded. When I refresh the original workbook from Tableau Desktop, the extract refreshes fine and I can see the information updated.

       

      However, when I try to refresh the workbook published on Tableau Server, I get an error message: "Check the Data Connection page for necessary updates to an access token or embedded credentials" or "If the information on the Data Connection page is up-to-date, try republishing the workbook or data source".

       

      Any idea why the refresh on Tableau Server is not working? Thanks!