6 Replies Latest reply on Jun 4, 2018 3:28 AM by Naveen B

    Extract not refreshing on Tableau Server

    Helena March

      Hi, I uploaded a workbook to Tableau Server with an extract of excel file (.xlsm) as data sources embedded. When I refresh the original workbook from Tableau Desktop, the extract refreshes fine and I can see the information updated.


      However, when I try to refresh the workbook published on Tableau Server, I get an error message: "Check the Data Connection page for necessary updates to an access token or embedded credentials" or "If the information on the Data Connection page is up-to-date, try republishing the workbook or data source".


      Any idea why the refresh on Tableau Server is not working? Thanks!