2 of 2 people found this helpful
When Tableau Desktop is installed, part of the installation is VC_redist for 2015. If VC_redist for 2017 is installed, it will not allow an earlier version of VC_redist to be installed, causing the installation of Tableau Desktop to fail.
To resolve this error, try the steps below:
1. Uninstall Visual C++ Redistributable 2017
2. Reinstall Tableau Desktop.
If you have any questions about uninstalling Visual C++ Redist 2017, let me know. I'm glad to help!
I'm a new user and trying to learn Tableau. I haven't had much success trying to install the desktop version, but I will use the online version to learn the basics. If I become a better user I will install the Desktop version and have our IT group look at uninstalling the Visual c++ Redist.
Thank you for the quick response.
We have seen this regularly installing both desktop and prep. Uninstalling the Visual C++ Redistributable 2017 is likely to render another application on the user's host unusable, do you have another potential solution?
3 of 3 people found this helpful
It is related to Microsoft Visual C++ 2017 Redistributables. 2015 does not allow 2017 to exist during installation. It is either because you installed Visual Studio beforehand or so.
1. Uninstall the Microsoft Visual C++ 2017 Redistributable (x86) and (x64)
2. Try installation,
3. then reinstall the Microsoft Visual C++ 2017 Redistributable (x86) and (x64).
You may not able to find where to download and reinstall those so here are the direct links:
This is really unfortunate. I'm not going to frack up my development PC for this trial.
@Tableau - please test & provide a trial that installs on:
Office 2016 64-bit
SQL Server 2017
All 64-bit. Please email me when ready to try again.
Thanks Mehmet! I followed these instructions step by step and everything is working great.
did you fixed the issue?
If yes, please choose the correct answer or describe how you fixed to close this thread.
Thanks Jack, It worked for me. Many thx...
This simply isn't the answer that should be required!
The problem is with Tableau, not any of the other products I've installed on my development machine. Like other users I wouldn't make this sort of change just to evaluate and decide if I want to sell Tableau to my board of directors. Instead I'm just telling them to stay well clear of this product as a result.
I cannot believe Tableau expect me to risk making my machine unstable just to install your desktop software!
Uninstalling Microsoft Visual C++ 2017 Redistributable does not mess up the rest of your computer because Tableau just reinstalls a fresh 2017 redistributable when you re-run the installation for Tableau Desktop.