3 Replies Latest reply on Apr 25, 2018 2:36 AM by Darren Tan Hong You

Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

Darren Tan Hong You Apr 24, 2018 11:29 PM

Hi Everyone,

I encountered this error, "oci not found"

Appreciate if anyone has a fix for this.

Details:

My Tableau is on version 10.1
Tried: Downloaded the Tableau 2018.1 64 bit driver from Driver Download | Tableau Software as recommended in the hyperlink in the error message
I suspect that "oci.dll" file is not present somewhere in the Tableau Installation Folder: C:\Program Files\Tableau\Tableau Prep 2018.1.1 (like how Tableau main software reads oci.dll from C:\Program Files\Tableau\Tableau 10.1\bin)

1. Re: Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

kumar bharat Apr 24, 2018 11:58 PM (in response to Darren Tan Hong You)

Hi Darren,
It appears that there are two different installation folders you are trying to use.are you doing any side by side installation and trying to use two different version at the same time?
check these links
Oracle (64-bit) Driver for Tableau 9.1
How to install the oracle driver 32bit for tableau desktop 8.0 32bit ?

BR,
bharat
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2. Re: Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

Darren Tan Hong You Apr 25, 2018 12:07 AM (in response to kumar bharat)

Hi Bharat,

Sorry if my post is confusing. I am not trying to use 2 folders.
I am just trying to access my Oracle Connection via Tableau Prep. However, it seems that Tableau Prep can’t find the oci.dll file.

Regards,
Darren
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3. Re: Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

Darren Tan Hong You Apr 25, 2018 2:36 AM (in response to Darren Tan Hong You)

Sorry, I realised my own mistake. I wasn't downloading the right driver when Tableau pointed me to the page to download it.

There is a Separate Driver to Download to Tableau Prep. Need to scroll down on the website, pass all the various versions of Tableau Desktop Drivers before you can see the "Tableau Prep: 2018.1.1". To be exact, it is currently below "Tableau Desktop: 8.2" driver
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Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

1. Re: Tableau Prep 2018.1.1 - Oracle Connection Error, "oci not found"

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