1 Reply Latest reply on Apr 23, 2018 1:49 AM by kumar bharat

    Tableau Online Extract Error

    Calvin Pinto

      Hi,

       

      I have Uploaded various worksheets and datasources to Tableau Server. But since yesterday all the extract refreshes are getting failed.

      I am using MongoDB BI connector as the database connector and have installed MYSQL Connector/ODBC driver on desktop. Please see the error below and let me know where do I need to install the driver on Tableau Server and how.

       

      Error -

      "com.tableausoftware.nativeapi.dll.DataSourceException: The drivers necessary to connect to the database server '35.200.154.190' are not properly installed on Tableau Server. Visit http://www.tableau.com/drivers to download driver setup files. The drivers necessary to connect to the database server '35.200.154.190' are not properly installed on Tableau Server. Visit http://www.tableau.com/drivers to download driver setup files. [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified Unable to connect to the server "35.200.154.190". Check that the server is running and that you have access privileges to the requested database. "