2 Replies Latest reply on Apr 18, 2018 6:42 AM by mark santino

    User roles assignment in Tableau Sever

    alrick dbritto

      We have Tableau server License for 5 Seats,we have already created 5 users(3 interactor,1 site Administrator,1Server Admiistrator) now we want to add 10 users with viewer roles but its shows all users as unlicensed users,

      how do i add these 10 users? do i need to get the license for all 10 users or license with 15 seats.? or is there any way to add users to the server to only view the dashboard..?

        • 1. Re: User roles assignment in Tableau Sever
          Mark Holtz

          Yes, you need a unique license for each user in Tableau Server, regardless of their role.

          1 Server Administrator needs a seat the same as 1 Viewer.


          When purchasing licenses under the "named seat" model, each person accessing Tableau Server (with whatever role, permissions and access) is supposed to be licensed individually.

          At the volume of users you're describing, it doesn't make sense to talk about the core-based pricing model. (hundreds of thousands of dollars for hundreds and hundreds of users)

          • 2. Re: User roles assignment in Tableau Sever
            mark santino

            Hi Alrick -


            It sounds as if you have exhausted the limit (5) of a named user license. As a result, any additional users defined to the server will be entered with a site role of "Unlicensed". If you want to add additional users, and have them defined as "Viewers", you will have to extend the range of your license.


            License info here: Licensing Overview


            Mark ...