What type of sizing are you using on the dashboard? If it's automatic, things will shift based on the browser resolution.
We are using custom Sizing 1820x1024
Is it changing in desktop or on the server?
It is changing both in desktop and in the server.
I add that it changed in the same way into the two enviroments. What I mean is that objects in the dashboard moved away form their original position, and they did it in desktop and server in the same way. They end up being positioned in the same wrong position.
We noticed there is a slight variation between TS 10.5 and TD 10.4, where you have to 'eyeball' the size of some titles and text boxes in order for them to come up correctly, but its just a matter of making a box a couple of pixels wider/longer. Is this what you are looking for, or are you finding things completely over the other side of the screen kind of displaced ?
If its the latter, I'd be looking for rogue floating assets, then this is because of differing screen resolutions. You should generally always use tiled mode - think of floating as 'things don't know where to go if the screen resolution changes', or more simply put 'danger - do not use'.
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This situation is usually faced if the sizing option is not defined properly, So the sizing and placement of the objects on the dashboard can be managed using size option on the left pane of the dashboard.
By selecting the option "Automatic" from the size option will adjust the sizing of dashboard according to different screen resolution.
Hi guys, first of all thank you for your time and kindness.
Today the issue happened again, so I decided to make a bit deeper analysis.
This is the item hierarchy of my dashboard. I signed in red all object that changed their size/position.
Vishakha Srivastava do you believe it may be caused by the fact that the dashboard size option is set to Fixed Sized instead of Automatic?
Since now on, I will try to set Automatic, let's see if it solve my issue!
Errata Corridge: I need a Custom Size so I cannot set Automatic
Forgot to say that none of those object that changed position or size are in floating mode
One thing that comes to mind, since you stated that your items are not floating, is whether this items have been left in standard mode or set to Fit Width, Fit Height or Entire View. When the data in an element changes it may cause the needed space to change. If they are left in standard it can cause a big change. If you use the other three settings, but Fit Width and Fit Height in particular, you will define a fixed dimension and this may help with the issue.