1 Reply Latest reply on Apr 2, 2018 2:43 PM by Patrick A Van Der Hyde

    Null values in system_users Created At field

    Luke Hinson

      I'm trying to identify users who have obtained access but not utilized Tableau.  

      Using the system_users table, Created At field, i am calculating the days since obtaining access and will notify those with >90 days that they should use the software or cancel their license. 

      However, I'm finding that 20% of the users have a Null value for Created At. 

      We grant access via Active Directory groups mapped to Tableau Groups, and so all users are added when the groups synchronize.  

      I can't find a common attribute:  old users as well as newly added; some have logged in, others have not; all site roles, etc.

       

      Does anyone have experience with this? 

      Do you know the causes? 

      Tab 9.3.15

       

      Thanks !!