3 Replies Latest reply on Mar 15, 2018 1:54 PM by Carisa Chang

    Client Cannot Connect to "Live" Tableau

    Allie Bing

      Hello!

       

      I am having an issue where our client cannot connect to our Tableau via Tableau or Tableau reader when others have been able to.

       

      The Tableau is live with data from Google forms. Our client has access to Google forms and says that when she users her credentials to sign it, it prompts her to use mine again.

       

      Additionally, she says Tableau Reader is unable to open the file.

       

      Has anyone else had issues with this?