8 Replies Latest reply on Aug 16, 2018 1:18 AM by Rakshith Gowda

    Restore from backup fails when comparing authentication methods

    Thomas Huitric



      I recently had to do a clean re-install of Tableau Server 10.5 on Ubuntu, and while trying to restore from a backup, the process fails with message :


      "4% - Comparing authentication methods failed.

      9% - Deleting temporary backup file.

      14% - Cleaning up restore data on all nodes.

      19% - Uninstalling restore services."


      The issue is the new install and the old one were configured with local authent, on the same machine with the same sudo user, so I gathered there should not have been any compatibility issue.

      Any idea if this is salvageable?


      Thankful for any tip.