4 Replies Latest reply on Feb 15, 2018 9:05 AM by Thomas Huitric

    Restore from backup fails when comparing authentication methods

    Thomas Huitric

      Hello,

       

      I recently had to do a clean re-install of Tableau Server 10.5 on Ubuntu, and while trying to restore from a backup, the process fails with message :

       

      "4% - Comparing authentication methods failed.

      9% - Deleting temporary backup file.

      14% - Cleaning up restore data on all nodes.

      19% - Uninstalling restore services."

       

      The issue is the new install and the old one were configured with local authent, on the same machine with the same sudo user, so I gathered there should not have been any compatibility issue.

      Any idea if this is salvageable?

       

      Thankful for any tip.