2 Replies Latest reply on Feb 7, 2018 7:30 PM by Jeff D

    Tableau license registration compatibilities for Chrome and IE

    Naveen Chandran

      Hi Team,


      We have installed Tableau Desktop software in Citrix machine (Remote Desktop) and we have successfully activated the license through Citrix machine via Google chrome were we are able to open Tableau Desktop as a permanent user.


      But when we tried to open Tableau Desktop by connecting Citrix machine via Internet Explorer it displays to register free trial or requesting an activation key again.


      Is tableau license activation has different compatible connections for different browsers ?


      Please assist us to get this issue sorted and provide us a solution to open Tableau desktop in both Google chrome and Internet Explorer without any hassle.