4 Replies Latest reply on Jan 29, 2018 10:01 AM by Adi Nalla

    Email Subscription Delayed

    Adi Nalla

      Hi all,


      I currently have a report which has a Refresh Extract scheduled at 3AM daily. I checked the status of the report and it Started to run at 3:00:15AM and finished at 3:00:53AM.

      Screen Shot 2018-01-28 at 11.16.18 AM.png


      This report has a 6AM subscription and the issue is that the receiver gets this report subscription email at 8:15AM. I am not sure why this delay was occurring, but the receiver wants it at around 6AM. Is there anything I can do to achieve this? Thanks in advance.