Hyper does not have any optimizing required. If you are seeing slower than expected performance, please open up a case with Tableau Support and share a copy of the workbook - they can assist.
I'm having the same issue since upgrading to 10.5. Did you get any help regarding this problem?
I am also having issues with performance on 10.5. This version is basically unusable for me. Slow to load, randomly crashes, etc.
I have already raised a support ticket with Tableau and awaiting for their response.
Hi I'm having the same Issue
Take a workbook that is experiencing poor performance in 10.5.x.
- Did it perform just as poorly in the prior version (< 10.5)?
- Or is the performance of it in 10.5.x worse that the earlier version?
Nobody here is giving any good details.
To answer your question:
1. No, performance is much faster in tableau versions <10.5 and workbook stability (errors, crashes, lags, etc.) is much better.
2. (Can be deduced from answer 1)
Hope this helps clarify.
Anyone get an answer yet. We upgraded to 10.5 Server as well and the next day performance dropped. Reports that use to take seconds to open takes minutes now.
Here's some good advice:
Carisa Chang wrote:
If you are seeing slower than expected performance, please open up a case with Tableau Support and share a copy of the workbook - they can assist.
Did any of you see degradation during testing? If not, is your QA environment a duplicate of your PROD environment? If they are different then what are the differences (aside from Tableau Server version, obviously)?
I had no performance issues when we upgraded our DEV server. That being said the DEV server is also a controlled user environment with minimal activity.
The environment is not a duplicate of our PROD environment.
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There needs to be more positivity in this thread haha!
We upgraded to 10.5 about two weeks ago. I have noticed a performance difference as well, but these have been with workbooks that we've specifically put off until HYPER was released. My workbooks that were around prior to 10.5 have been performing just fine.
I'm not sure if this helps everyone, but as soon as we completed the upgrade, we immediately triggered full refreshes of all of our extracts, which would've converted all of our TDE files to HYPER files.
Of course, I also don't want to assume anything, but are people talking about live connections or extracts? I don't have many live connections in my workbooks, but those that are live are connected to data sources stored on my Tableau Server.
We had the same issue. Even upgraded to 10.5.1 - no luck.
Had to roll back to 10.3
We have logged a case with Tableau and to-date no solution from them.
We haven't upgraded yet. Still on 10.3, but I'm curious. How did you rollback since when refreshes run via schedules, the extracts are converted to Hyper format ?