5 Replies Latest reply on Feb 18, 2018 10:56 PM by Mikhail Bespartochnyy

Can't "enable the extracts" within the Tableau Desktop

Nick Zincone Jan 4, 2018 5:24 PM

Using a trial version of Tableau:

I'm unable to save my work anywhere. I'm only offered the ability to "Save to Tableau Public". In doing so, I receive this:

No problem, I will "enable the extracts"...except where do I do this? I don't have this option within the "Data Menu".

Looking at a help page regarding extracts, it states: "In the upper-right corner of the Data Source page, select Extract", however, I don't seem to have this capability:

All I see is a "Filters" option in the upper-right corner. I don't see extract anywhere.

1. Re: Can't "enable the extracts" within the Tableau Desktop

Chris McClellan Jan 4, 2018 5:30 PM (in response to Nick Zincone)

You might need to extract the Google Sheets data first, but that's just a guess.
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2. Re: Can't "enable the extracts" within the Tableau Desktop

Nick Zincone Jan 4, 2018 6:48 PM (in response to Chris McClellan)

If you mean have the google sheets data source on the left of the join, that has no effect.
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3. Re: Can't "enable the extracts" within the Tableau Desktop

Toby Erkson Jan 5, 2018 8:13 AM (in response to Nick Zincone)

Please see the post here Re: Enable Data Extract in response to the same question.
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4. Re: Can't "enable the extracts" within the Tableau Desktop

parul bansal Jan 5, 2018 8:23 AM (in response to Nick Zincone)

i think you are using Public version not professional one. but am not sure i haven't tried public version

request for professional product key from tableau
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5. Re: Can't "enable the extracts" within the Tableau Desktop

Mikhail Bespartochnyy Feb 18, 2018 10:56 PM (in response to Nick Zincone)

I'm having the same issue. It's asking me to create an extract and the option to create an extract is not available anywhere. Have you had any luck getting this resolved?

I feel like I had this issue before and then it magically got resolved. Now it's back again.

Mikhail B.
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