3 Replies Latest reply on Jan 4, 2018 1:22 PM by Jeff Strauss

    Tableau server - Unknown server error

    Arun Krishnasamy

      I have a web application which is presenting the Tableau dashboards to the end users. The published dashboards have a live MSSQL Connection. When user / users are accessing the dashboard there is a error stating "Unknown server error" and Would you like to reset the view. I researched in the forum and didn't find a proper solution to this issue. I am running 10.4 tableau server.

       

      I have attached a screen shot of the error as well. This error seems to occur randomly and restart of the server is not resolving the issue. I researched the logs but not able to figure out exactly why/what is happening a the time of error. There is no clear error message in the logs