Can you share some sample mock up so that anyone from us can deep down into your issue?
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that sounds strange - the one thing that comes to mind is if the value is a calculation and there are null values in the data that makes up the calculation Tableau will return a Null for the data point - would like to see the data to provide better help
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Bang on! It was problem with null values. The data was huge and confidential, so could not provide that. I imputed the null values with 0 in the data and it worked!
Glad I could help