I suspect that the data is being called from Cache rather than using the live connection.
Try adding :Refresh=Yes to the URL and see if this forces a refresh of cache
I think so too. Today when I log in it's showing the right value. What's your suggestion on how to minimize these incorrect data?
The caching you describe is expected behavior in early versions but since 9.0, cache should be shared. I haven't spotted definitive doc yet. Apart from changing the server cache settings Data in a Tableau Server View is Out of Date | Tableau Software you can also consider displaying "Data Update Time" somewhere on your dash.
The article you sent answered a lot of questions. Thanks!
I guess my question would be is there a way to manually update the cache when using "Refresh Less Often". I thought it would update by refreshing the view, but apparently it's not always the case as in my example.