Hi Chuck Interrante,
After researching your inquiries, we have determined that editing the files needed for Dynatrace falls outside of the scope of Tableau Technical Support and could cause serious issues within Tableau Server, even as far as preventing Tableau Server from functioning at all. Editing these internal configuration files can have serious consequences and can not be supported by Tableau Technical Support, nor is it permitted per the End User License Agreement.
Tableau offers several supported methods for Tableau Server health and performance monitoring. Please refer to the following Knowledge Base article links for information on the supported methods available with Tableau to monitor the health and performance of your Tableau Server:
- Tableau Server Performance Monitoring - http://onlinehelp.tableau.com/current/server/en-us/perf_monitor.htm
- This article describes external resources that you can use to monitor and tune performance -http://onlinehelp.tableau.com/current/server/en-us/perf_resources.htm?Highlight=tabmon
Please note that Technical Support is unable to assist with configuring Tabmon as it is a third party tool.
Additionally, please refer to the following Tableau Server Admin Guide link for additional information regarding Tableau Server maintenance - http://onlinehelp.tableau.com/current/server/en-us/maintenance.htm
Another great resource is the Tableau Server Admin Community, your thread is in the right space then
I have raised it in order to reach more users, I only wanted to give a head up to the global forums users.
Lénaïc RIÉDINGER, Global Community Engineer Tableau
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