5 Replies Latest reply on Oct 8, 2017 7:14 AM by Vinh Ton

    "Failed to authenticate username and password" after( tabadmin reset after ( login failed after ( tableau server upgrade from 10.2 to 10.4 ) ) )

    Vinh Ton

      After upgrade using /verysilent /accepteula from 10.2 to 10.4,

       

      1. received "unable to determine if all components..." so resolved with this
      2. Then still had issues so ran manage tableau keys and refreshed
      3. Tableau Server is running now but unable to sign in with my admin login
        • So did tabadmin passwd <my admin login>. The password change succeeded
        • but still unable to sign in
      4. Ran tabadmin reset
        • now get "Failed to authenticate username and password" when try to create new administrator account
        • tried Uninstalled and reinstalled tableau server without any success

       

      Thanks for any help