Hi Megan Schroeder,
Is your error specific to an error ID?
Where does your database come from?
What WDC are you using?
Thanks for your time while I investigate on this.
Lénaïc RIÉDINGER, Global Community Engineer Tableau
If you see a Helpful or Correct response, please mark it thanks to the buttons below the targeted post!
I am curious if the latest version of Tableau Public is being used? The latest version of Tableau Public should function similar to the latest version of Tableau Desktop(10.4.0), when it comes to handling the data connections as well as creating the extract.
Does this occur for any connection made with the WDC from Tableau Desktop? If there is a 'show more details' contained in the error, can you please post the contents of the error?
What are the results when running the WDC in the simulator found here on GitHub.
No error ID was given except the text in double quotations. The database comes from a form in ona.io. The WCD is an ona.io tableau integration.
Yes, updating the version was one of the first things I did.
This error does not occur for all WCD for Tableau, just one specific dataset.
The error in double quotations is the show details of the error.
Fortunately, we have been able figure out the root cause of the error. The dataset is based on an XLSForm which had some choice options for a select multiple choice options question, meaning I can select multiple options not just one. It appears to encounter this error only when this occurs.