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Hello Patricia Martín,
Starting 9.1, you will not see view/workbook thumbnails if you are connected to a published data source that has a user filter as part of the published data source. This was an intentional feature added because it was decided as a security issue where users were able to see data they were not supposed to.
I would suggest you to move the user filters out of the data source and into each workbook.
While you may not be happy with my answer - and I understand that - you could always post a thread in our Ideas?
Let me know if you need further assistance.
Thanks for your understanding.
Lénaïc RIÉDINGER, Global Community Engineer Tableau
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Thank you @Lédnaïc! It's so useful!
You are welcome!