14 Replies Latest reply on Sep 25, 2017 12:58 PM by Jeff Strauss

    Tableau extracts failing with the below error

    abdelmajid elmounjid

      Hi,

      We are seeing multiple extracts failing with the below error:

      All the our extracts were running fine with no issues, until they started failing.

      We noticed that there is no records at all of any extract running in the environment for like 4 to 5 days.

      com.tableausoftware.nativeapi.dll.TableauException: Tableau Data Engine Error: 10000: Path does not exist. Unable to connect to the server "server name". Check that the server is running and that you have access privileges to the requested database. Tableau Data Engine Error: 10000: Path does not exist. Unable to connect to the server "server name". Check that the server is running and that you have access privileges to the requested database. Errors occurred while trying to load the workbook "workbook name". The load was not able to complete successfully.

       

      Thank you