1 Reply Latest reply on Sep 15, 2017 4:40 AM by lenaic.ridinger

    Tableau Server Down and Up Again

    jyoti thakar

      I got an email Tableau Server Down

      this email notification was based out of a script that runs and checks tabadmin status-  it runs every 15 mins.via task sccheduler

       

      but when i logged in and checked, the server was up and running fine

       

      So how do i go about finding an RCA on this?  any specific log file to check to see if it actually went down and up again?

        • 1. Re: Tableau Server Down and Up Again

          Hi jyoti thakar,

           

          If you installed Tableau Server in the default location, the log directory is C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs. The ProgramData folder is hidden unless you explicitly make it visible.

           

          The following log files track activities related to the web application, database, and index:

          C:\ProgramData\Tableau\Tableau Server\data\tabsvc

           

          If you have installed Tableau Server to a non-default location (for example, on a drive other than the system drive), then the logs directory is located at <installation path or drive>\Tableau\Tableau Server\logs. For more information, see Installation directory.

           

          As well, you can find more information about the Logs archives File Locations: Server Log File Locations

           

          Let me know if you need some more guidance

           

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          Lénaïc RIÉDINGER, Global Community Engineer Tableau

          Tableau Community Forums | Knowledge Base

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