11 Replies Latest reply on Sep 14, 2017 4:00 AM by Akhil Mahajan

Published workbook is not showing all dashboards

Akhil Mahajan Aug 17, 2017 4:18 AM

When i publish my tableau packaged workbook onto the server, i am not able to see some of my dashboards even when i log in with administrator credentials. I can see only a couple of my dashboards correctly, but rest of the dashboards are blank with a title of "Quota attainment" and "Salesforce data" written over them. The strange thing is when i view the same dashboards in edit mode on the server, i am able to see the correct dashboard with all functionalities intact.

I have tried republishing the workbook and also tried publishing the extracts separately, but nothing seems to work.

Any help would be appreciated!

Best,

Akhil

1. Re: Published workbook is not showing all dashboards

Vishal Jethwa Aug 17, 2017 7:41 AM (in response to Akhil Mahajan)

Akhil,

When publishing a workbook you are able to select what sheets to publish. Are you sure that you have selected all the sheets you want to publish?
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2. Re: Published workbook is not showing all dashboards

Akhil Mahajan Aug 17, 2017 9:17 AM (in response to Vishal Jethwa)

Hi Vishal,

Yes i have selected all the sheets i wish to publish. Also, as i said, i am able to see all my dashboards when i go to the edit mode on Tableau server, but not when i am viewing them. The dashboards are there, they open but are blank except the title of Quota attainment as mentioned.
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3. Re: Published workbook is not showing all dashboards

Jeff D Aug 17, 2017 9:31 PM (in response to Akhil Mahajan)

HI Akhil, does the workbook use a published datasource? If so, then what version of Tableau are you using?
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4. Re: Published workbook is not showing all dashboards

Peter Fakan Aug 17, 2017 10:26 PM (in response to Akhil Mahajan)

Hi Akhil,

When you publish to server, check the Sheets section has all the sheets you wish to publish selected
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5. Re: Published workbook is not showing all dashboards

Akhil Mahajan Aug 17, 2017 11:38 PM (in response to Jeff D)

Jeff,

Yes the workbook uses published data sources. I am using Tableau Desktop version 10.2.1.
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6. Re: Published workbook is not showing all dashboards

Akhil Mahajan Aug 17, 2017 11:38 PM (in response to Peter Fakan)

Hi Peter,

I have selected all the dashboards while publishing, that's why i am able to see them on server in edit mode, but not in view mode.
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7. Re: Published workbook is not showing all dashboards

Peter Fakan Aug 17, 2017 11:51 PM (in response to Akhil Mahajan)

Are you able to share the workbooks ?
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8. Re: Published workbook is not showing all dashboards

Rebeca Loomz Aug 18, 2017 12:52 AM (in response to Akhil Mahajan)

It happens sometime. Not to worry about this. Logout your account and login again, publish your content am sure it will work. Sometimes server finds some error in our login detail and gives us mysterious errors that seem terrific but in result they are not that much big thing. ShoesPie discount code Try this out and let us know what happen.
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9. Re: Published workbook is not showing all dashboards

Akhil Mahajan Aug 18, 2017 2:19 AM (in response to Peter Fakan)

Ok, so here are the screenshots :-

Firstly, when i publish i have selected all the sheets in my workbook:-

After the workbook is published and go to Tableau server, i dont see my dashboard named region analysis. Instead i see this:-

However, if i select the edit option available on the top right corner in Tableau server, i am able to see my original dashboard:-

And as soon as i go back out of the edit mode i see the blank screen again.
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10. Re: Published workbook is not showing all dashboards

Jeff D Aug 18, 2017 9:27 AM (in response to Akhil Mahajan)

Hi Akhil, it's possible that you're hitting a problem that was fixed in 10.2.2 (Tableau Server 10.2.2 | Tableau Software ). You might want to try upgrading to the latest version to see if that helps.
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11. Re: Published workbook is not showing all dashboards

Akhil Mahajan Sep 14, 2017 4:00 AM (in response to Akhil Mahajan)

The issue has been resolved. It was due to the multiple devices layout present in the dashboards. Removing them resolved the issue.

Thanks everyone though for your inputs!
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