5 Replies Latest reply on Aug 25, 2017 2:59 AM by lei.chen.0

    Chinese type font rendering problem when downloading image from Tableau Sever

    ellic lee

      HI, all

       

      When I downloaded the dashboard, using the image format, I got the font rendering problem.

       

      Environment:

      1. Tableau Desktop 10.2.3 For Mac

      2. Tableau Sever 10.3

      3. Using Chinese version

       

      I change the font family to 'Noto Sans CJK SC' in my workbook :

      WX20170815-164331@2x.png

       

      Besides, I had install the  'Noto Sans CJK SC' font family in  Windows Server which is running the Tableau Sever.

       

      It comes to web browser rendering when I visit the http://tableau.mywebsite.com, everything goes in the right way:

      WX20170815-164657@2x.png

       

      After I downloaded the workbook image, I got the font rendering problem:

      WX20170815-164913@2x.png

       

      So I am wondering how can I configure the Tableau Sever to render font type in the right way.

       

      Thanks in advance.