1 Reply Latest reply on Jul 13, 2017 11:18 AM by Tom W

    Tableau Online Unable to auto refresh due to VPN

    Mayuresh Indapurkar

      Guys,

       

      I have been connecting to a SQL Server data source from Tableau Desktop.

       

      However, in order to connect to the data source I need to connect to a VPN (with my organization's LDAP credentials) on my desktop.

       

      Now, I have published my dashboard to Tableau Online and need to set auto data refresh interval to every few hours.

       

      But, I am unable to refresh the data source as Tableau Online cloud connection does not pass through VPN.

       

      We bought Tableau Online Subscription only yesterday, specifically to have the auto-refresh feature.

       

      What is a way around this? Please advice. Thanks!