1 Reply Latest reply on Jul 13, 2017 11:18 AM by Tom W

    Tableau Online Unable to auto refresh due to VPN

    Mayuresh Indapurkar



      I have been connecting to a SQL Server data source from Tableau Desktop.


      However, in order to connect to the data source I need to connect to a VPN (with my organization's LDAP credentials) on my desktop.


      Now, I have published my dashboard to Tableau Online and need to set auto data refresh interval to every few hours.


      But, I am unable to refresh the data source as Tableau Online cloud connection does not pass through VPN.


      We bought Tableau Online Subscription only yesterday, specifically to have the auto-refresh feature.


      What is a way around this? Please advice. Thanks!