11 Replies Latest reply on Sep 19, 2018 12:33 AM by karthik Valluri

    Online Maps not loading-Tableau desktop 10.2

    karthik Valluri

      I'm unable to plot maps in tableau 10.2, i get a message saying online maps cannot be loaded. I had to then use the "Offline" option. I made sure the following domains are allowed by proxy as per tableau

      • licensing.tableau.com:443
      • crl.thawte.com
      • ocsp.thawte.com
      • tg.symcb.com

      Also i am able to view maps of hawaii and havana as per below link

      http://onlinehelp.tableau.com/current/desktopdeploy/en-us/desktop_deploy_proxy.htm

       

      Still, i am facing issues loading online maps.

       

      Any suggestions??

       

      Thanks,

      karthik