2 Replies Latest reply on Aug 31, 2017 9:48 AM by Rithi Son

    Idle connections are invalidating authenticated tokens

    Rithi Son

      Hello,

       

      We recently learned that Tableau Server updated the parameter wgserver.session.idle_limit's default value from 240 minutes to 15. Our app has been timing out during the chunking phase after 15 minutes because the server sees these sessions as idle even though it's are hitting the Append to File Upload URI . We can have our users change this parameter as a workaround, but many revert back to the default value for security reasons.

       

      1. What endpoint URI can we use to keep these sessions active?
      2. Why does the Tableau Server see this session as idle when the Append to File Upload is hit?

       

      Thanks,

       

      Rithi Son