1 Reply Latest reply on Jun 9, 2017 7:38 AM by Toby Erkson

    SAML Login not working in desktop(for some users)

    Ranjith Gade

      Hello  all,

       

      Some of our Tableau Users are unable to connect to Tableau Server from Tableau Desktop, Tableau Server 10.3 is enabled for SAML 2.0 and when Trying to Login, desktop shows Blank Screen. But some users are able to login fine. Also, everyone can login to Tableau server via IE or chrome successfully.

       

      Problem we observed is It works for Some but not for all, also it works via VPN but not on LAN  or corporate wifi. Not sure why it Behaves like that,

       

      Please Help, we upgraded to Tableau 10.3 and we don't have it working for all users, users are complaining that they can't connect to the server.

       

      Thanks in advance

      Ranjith